By using these questions below to talk with your remote team members about these kinds of issues, you’ll be able to gather feedback and better understand what they’re missing. The questions below will help you understand how their day is structured and identify ways you may be able to help them. It's time to try something new. This includes a conversation around perks. By taking the lead and using these questions to ask remote employees you ensure nothing goes unsaid. Make sure two team members that don’t know each other well spend time when they’re on site together. What equipment or process improvements would make things 10% better? Meetings culture: Team meetings are often harder on folks who are dialing in, yet easy to optimize. But when you’re not working side by side every day, that can be a lot harder. What is the low point of a typical day (for example, yesterday)? How do you manage conflicts or issues when working remotely? Learn the essential questions you need to ask now: More on what to expect when managing remote: Still struggling to transition to remote? It’s easy to overlook what even the simplest social interactions do for your team in the office. Then sign up for a free trial of Lighthouse. Summary. But it’s harder to get to that point when communicating with someone remotely for the reasons above. 1 in 3 had a dedicated home office, while 1 in 4 did not but still worked at home. Consider this scenario: you had a morning stand up or a quick call with your entire team, including remote team members, earlier in the day. When do you use Slack, text, Jira, etc.? This question helps you hear if they feel or are excluded. Most of the information we take in from a conversation is non-verbal. Consider making the following amendments: I am confident I can make progress in my career/goal aspirations while remote Teams who feel aligned towards their … What is your daily routine? Where are we consistent/inconsistent as a team? Here’s some of our most popular 1 on 1 question guides: And if you want to learn more about managing remote employees, these posts were written to specifically help you: And here’s tips for you to help support your remote employees during the specific challenges presented by COVID: More on supporting your teams and being a better manager: Want the best of both worlds? Read more for insights from experts Brian Kropp and James Atkinson. (Multiple choice) a) Ate b… Asking about prior experience with remote work helps you gauge your direct report’s skill sets and determine if more guidance or training is needed to set them up well for success. Learn more by asking for more context on comments. Both will help you work with them to help them have a great experience working remotely. Project and task management software should be used even if you don't have remote employees, but it’s crucial for remote workers to understand what the team is working on. Our research shows that ‘frequency beats length’ when it comes to having contact. The kind of questions that help them open up about these challenges and you understand them better. Managing remote employees has unique challenges. We partnered with FYI to survey 486 tech professionals who work remotely at least part of the time, and came up with some interesting remote work statistics that reveal the attitudes, frustrations, and habits of these workers. Who do you go to when you need support or have process suggestions or improvement ideas? When do you feel confused about which systems to use? This question will help you hear, from your remote employee’s perspective, small optimization ideas. Like many startups, 15Five doesn’t have a vacation policy. Remote Work Questions . This question helps you surface unspoken issues and re-set expectations if there is a feeling of misbalance. (For example, obtaining a budget for them to improve their home office or get a co-working space. Short on time, short on support: They’re also experiencing other challenges that the average employee doesn’t have to deal with. Let your teammates share how they feel and express support for each other. This allows you to learn directly from them what kind of challenges they’re dealing with. Task tracking can help teams meet deadlines, set priorities, and understand the overall goal of the project. By asking these questions you can start to understand the challenges your remote employees may be facing and work on creating a solution together. However, it’s not just a lack of opportunities to bond face-to-face. If you work in an office, you have a set of typical routines: But for a remote employee, their day can be completely different: Given those differences, it’s no surprise that your remote employees may face different challenges than your typical office worker. We’ve all heard that remote work and distributed teams are the future. This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Remote Work Survey In advance of the March 31 webinar, "Out of Office: Tools, Team, and Togetherness for WFH," we ask that you answer a few short survey questions, so that we can address attendees’ most pressing needs and questions. It also helps you improve one-on-one meetings for the future. Environment analysis: This question helps you listen for ways to optimize setup and workflow. Regularly conducting Remote Employee Pulse Surveys will help managers throughout the organization to stay connected with their direct reports, regardless of location, and ensure objectives are being met. You tell them it looks good and to run with it. With this, all people in the in-person room can speak to each other like normal, but the remote person can see a close-up view of each person who is speaking. If you haven’t done it yourself before COVID, you may not realize the challenges your remote team members are facing. Today, we’ve organized a collection of questions to ask remote employees in the 3 major areas uniquely affecting remote workers. ; The office is here to stay, but its role is set to change. You can then optimize systems or explain the context. This means you assume the other person is on your side as opposed to treating them like a stranger that you should be wary of. Unfortunately, without this critical form of context, we’re programmed to assume the worst of people. Asking the right questions can unlock insights that help you break through issues and better support your team. Having the right amount of in-person time matters when working from afar. This isn’t true. As … A remote working survey will allow you to: Assess how well employees are adjusting to remote work Identify the resources and tools they need to work more comfortably from home Looking for more questions to ask remote employees during 1 on 1s? Measure the experience of remote education with these distance learning survey questions for students. What were some challenges in your previous setups? For example, if they say ‘my high point is getting into a flow state with a project.’ Ask: ‘what creates a flow state for you?’. This includes: Within each section, we’ve provided context to help you understand the purpose of the questions and how they allow you to help remote workers facing those particular challenges. What technology issues have you encountered? After that, another team member, John, comes to you and explains that he and Jen figured out a solution. One of the biggest challenges of working remotely is communication. Starting things off, here are 31 questions to ask remote employees. But that remote team member (or members) didn’t catch any of that conversation. #Coronavirus #CHRO #HR #GartnerHR managers need our help. Recent Census Bureau data shows the average remote worker is an approximately 50-year-old college graduate who … Feel free to customize the survey to home in on your specific team’s needs. Ask how and where the candidate plans on working. Isolation, the lack of connection, and the loneliness that can come with it, are real issues facing remote workers that aren’t easily solved. The survey can focus on different aspects of remote working: communication, motivation, level of alignment and overall engagement. During the pandemic, this question could be replaced by “How do you feel about the number of one-on-one and group meetings you have on a weekly basis? The first question is obvious, but nearly every hiring manager I … The shift in positive attitudes toward remote work is evident: 83% of employers now say the shift to remote work has been successful for their company, compared to 73% in our June 2020 survey. Get our newsletter, event invites, plus product insights and research. This often happens naturally when you’re working in close proximity. Take an employee-focused approach. The 2020 Working from Home survey - the changing habits and wants of the workforce. This can make your remote team members feel isolated in more ways than one. What do you do to take breaks/ recharge? Print. 88% of employees believe that the frequency of communication from leaders has been effective. Our survey is designed to help individual managers understand how their teams are coping now, and in the weeks to come. (Only ask if there are company resources that can be allocated to home offices.). Remote employees are separated from the rest of the office, so it’s easy for them to feel out of the loop of normal office communication that happens organically. Finally, remember that your organization is unique: there is no one-size-fits-all, and remote employee pulse survey questions need designing in line with your culture, employee needs, and current circumstances in mind. One of these twists includes asking the right questions at the right time. ... As companies prepare our return to the workplace, we recommend the following survey questions to … Learn. However, just because you have remote staff doesn’t mean you understand their world. I am inspired by the purpose and mission of my organization? Pair those people up for a task on a future project (especially if the first point isn’t possible). How included do you feel in team decisions. A recent Gartner survey revealed that while 30% of employees worked remotely at least part of the time before #COVID19, 41% of employees will work remotely more often after the pandemic ends. What benefits/advantages do remote workers have compared to those in the office? When you meet with other teammates, do you/ they turn your camera on? This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Have you worked from home before? This question helps assess confusion spots in the system. Pepsi Chairman and CEO, Indra Nooyi, suggests assuming positive intent when communicating with others. Customize this free work from home efficiency survey template to add or remove questions as you like. Use this sample of Remote job interview questions to identify candidates who are good fits for your roles while working remotely. These results will help prioritize what people need to be productive and comfortable in the workplace after COVID-19. What do you like best and least about working remotely? Remembering to keep remote team members in the loop is a problem that requires a consistent, intentional effort and doesn’t always work out perfectly. Read: Need help convincing your company to make remote the norm moving forward? One of the greatest challenges of working remotely is the lack of context. Here are 11 questions from our research that you can use to create better dynamics with your remote employees, faster. The COVID-19 pandemic changed learning in many unprecedented ways. Creating relationship capital for your direct report is easy: you can link them to other people doing similar work, find ways to make their work more visible by creating demos, or set them up for informational interviews with relevant departments. ): With these questions, you’ll accomplish two key things: First, you’ll build empathy by understanding how they feel about working remotely and their average work day/routine. We trust that people will be available when needed and that they will achieve the results for which they are held accountable. It’s hard to always recognize who isn’t in the room. We’ve found that managing an employee virtually requires the same skills as managing an in-person employee, but with a few added twists. Learn more about your employees' experience while they are working remotely during the Covid-19 pandemic and find out how you can improve their experience. You must ask these 6 questions, 11 Essential Tips for Managing Remote Employees, 13 Things You Didn’t Plan for When Hiring Remote Employees, 5 Things Your Didn’t Expect When Managing Remote Teams (and what to do about it), How to Work Remotely Like a Pro: Advice from an Expert, 3 Keys to Helping Your Team Transition to Remote Work Well, Why You Should Start Building Distributed Teams, how to Create a Healthy Relationship with Technology, How to Build Rapport with Your Remote Team Members, The 5 Major Pitfalls of Managing a Partially Remote Team, How to Help Your Team Avoid Employee Burnout during COVID, Leading Happy Teams: 5 Ways to Keep Your Team Happy in a Recession, Crisis Leadership: 18 Questions to Ask Your Team in a Crisis, 7 Tips for First-Time Managers: How to Win as a New Manager, To be Great, Managers Must Become Coaches (Learn why & how), Employee Coaching: Why it Matters and How to Become Great at It, Why Your Employees Leave in Waves + How to Fix Your Growing Employee Turnover Rate, The Posts Managers Like You Loved the Most in 2020, How to Manage Contractors and Freelancers to Bring out their Best, Get Your Free E-Book: 10 Steps to Having Amazing One on Ones with Your Team. 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